Koru Terms and Conditions

Welcome to Koru Casino. These Terms and Conditions govern your use of our website and services, including all games, promotions, and payment methods available at Koru Casino.com. By registering an account with us, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, please refrain from using our platform.

Eligibility and Account Registration

To create an account with us, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. We serve players from New Zealand, Australia, Canada, Germany, and Norway, and we do not accept registrations from residents of restricted territories, including the USA, UK, China, Russia, and other countries listed in our restricted jurisdictions policy. When you complete Koru login procedures, you must provide accurate and truthful information. We reserve the right to request identity verification documents at any time to confirm your eligibility and protect against fraud.

• You may hold only one active account with us at any time
• We require you to keep your login credentials confidential
• You must notify us immediately if you suspect unauthorized access to your account
• We reserve the right to suspend or close accounts that violate these terms

Deposits, Withdrawals, and Payment Methods

Our casino supports a wide range of currencies, including EUR, USD, CAD, AUD, NZD, and several cryptocurrencies such as BTC, ETH, LTC, BCH, DOGE, and USDT. The minimum koru deposit amount is 20 €/$, while crypto deposits have their own minimum thresholds. We offer Visa, Mastercard, Bank Transfer, Apple Pay, Google Pay, Skrill, Neteller, and various other payment options, all processed instantly and without commission. When it comes to koru withdrawal requests, our minimum withdrawal starts at 20 EUR/USD, with weekly limits of €/$2,500 and monthly limits of €/$10,000 for standard accounts. VIP members enjoy higher limits of €/$5,000 weekly and €/$20,000 monthly.

Each deposit must be wagered at least once before a withdrawal request can be processed. We may take up to 72 hours to review your withdrawal, depending on the method used and whether it is your first cashout. Once approved, e-wallet, crypto, and card payments are typically instant, while bank transfers may take up to three banking days.

Bonuses and Promotional Offers

At Koru, we provide a generous koru bonus structure designed to reward both new and returning players. Our welcome package offers up to 15,000 €/$ plus 350 free spins across your first four deposits, each activated with a specific koru bonus code such as KIWI, SHARK, LIZARD, and TURTLE. We also run a koru no deposit bonus style of promotion through our Lucky Box and Lucky Spin upgrades, alongside koru free spins offers tied to Gold Rush with Johnny Cash by BGaming.

Our recurring promotions include the Tuesday Reload (code OCEAN), Thursday Reload (code GIFT), Saturday Reload (code FJORD), and Daily Reload Bonus (code ROCK). Each koru casino bonus carries its own wagering requirement, typically 50x, and must be claimed within the specified validity period. We also offer an Unlimited Crypto Bonus with no wagering requirement for cryptoprocessing deposits, and a tiered Weekly Cashback program ranging from 5% to 15% on slot losses.

• We cancel any active bonus if the related balance drops to 0.2 € or less
• You may only have one bonus active at a time
• We do not offer bonuses to players located in Israel, Spain, Sweden, the UK, or the USA
• Game contributions vary: slots contribute 100%, while table games contribute only 5%

Games and Fair Play

Our platform features over 10,000 games, including thousands of koru slots, live dealer tables, and instant win titles from providers such as Pragmatic Play, NetEnt, Microgaming, and Evolution. Our koru live casino section includes blackjack, roulette, baccarat, poker, sic bo, bingo, and craps, streamed in real time for an authentic gaming experience. We are committed to ensuring that all games offered through our platform operate fairly and transparently, using certified random number generators where applicable.

Koru App and Account Access

We provide our services through desktop, mobile browser, and dedicated koru app versions for both iOS and Android devices. Whether you join koru login via our website or through our mobile application, your account settings, balance, and game history remain synchronized across all platforms. We recommend downloading our official app only from verified app stores to avoid security risks.

Loyalty Program and VIP Club

Our Loyalty Program rewards real-money bets with Complimentary Points that move you through VIP levels, each offering unique prizes. We calculate points differently depending on game type: slots earn 1 CP per 5 €/$, live games earn 1 CP per 10 €/$, and instant win games earn 1 CP per 7.5 €/$. Our VIP Club is available to players with total lifetime deposits of 2,500 €/$ or more, and includes benefits such as a personal account manager, higher withdrawal limits, faster processing times, and invitations to exclusive private events.

Responsible Gaming and Account Restrictions

We encourage all players to gamble responsibly and provide tools to help you manage your activity, including deposit limits and self-exclusion options. We reserve the right to restrict access to our services from certain countries listed in our restricted jurisdictions policy, and we may request additional verification before processing any koru withdrawal above certain thresholds.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, legal requirements, or business practices. We recommend reviewing this page regularly to stay informed of any amendments. Continued use of our platform after changes are published constitutes your acceptance of the revised terms.

Customer Support

If you have questions regarding our terms, your koru deposit, or any aspect of our services, our support team is available 24/7 via LiveChat and email at support@Koru Casino.com. We offer support in English and German to assist our diverse player base effectively.

Governing Law

Our casino operates under a license issued by the Tobique Gaming Commission, and these Terms and Conditions are governed accordingly. By using our services, you accept that any disputes will be handled in line with our licensing framework and applicable regulations.